About Us & Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit and interact with this website.

1. Who We Are

This website is operated by:

Company name: LYULIN-1 OOD
EIK / BULSTAT: 205308694
Phone: +359 889 770 997


2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us, for example when you:

  • contact us via the contact form

  • contact us by phone or email

The data we may collect includes:

  • name

  • email address

  • phone number

  • message content

We do not collect sensitive personal data.


3. How We Use Your Data

We use your personal data only for the following purposes:

  • to respond to your inquiries

  • to communicate with you regarding your request

  • to provide information about our services when requested

Your data is not used for automated decision-making or profiling.


4. Legal Basis for Processing

We process your personal data based on:

  • your consent (when you submit the contact form or contact us)

  • our legitimate interest in responding to inquiries and providing requested information


5. How Long We Keep Your Data

We keep your personal data only for as long as necessary to:

  • respond to your inquiry

  • fulfill the purpose for which it was collected

After that, the data is securely deleted unless legal obligations require us to retain it longer.


6. Sharing of Personal Data

We do not sell, rent, or trade your personal data.

Your data may be processed by trusted service providers (such as website hosting or email services) only to the extent necessary to operate the website and communicate with you.

All such providers comply with GDPR requirements.


7. Cookies

This website may use cookies to ensure proper functionality and improve user experience.

If cookies are used for analytics or marketing purposes, you will be informed via a cookie notice and asked for consent where required.

You can control or disable cookies through your browser settings.


8. Your Rights Under GDPR

As a user located in the European Union, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • restrict or object to processing

  • withdraw your consent at any time

  • lodge a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria

To exercise your rights, please contact us using the details above.


9. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.